TERMS & CONDITIONS
CUSTOMER CARE
At Wizard of Cues, we prioritize the satisfaction and happiness of our valued customers. Our dedicated customer care team is here to assist you every step of the way. Whether you have questions about our products, need assistance with your order, or require support with any aspect of your shopping experience, we are just a message away.
We strive to provide prompt and helpful responses to all inquiries, ensuring that you receive the assistance you need in a timely manner. Our knowledgeable team is well-versed in the world of snooker and pool cues and is ready to provide expert advice and guidance to help you make informed decisions.
Your feedback is also important to us. We appreciate hearing from you, as it helps us improve our products and services. If you have any suggestions, concerns, or compliments, please don't hesitate to reach out.
At Wizard of Cues, we are committed to delivering an exceptional customer care experience that matches the quality of our products. We look forward to serving you and making your snooker and pool cue journey a truly enjoyable one.
Contact us today, and let us take care of you.
PRIVACY & SAFETY
At Wizard of Cues, we take your privacy and safety seriously. We are committed to protecting any personal information you provide us and maintaining a secure online environment for your browsing and shopping experience. This Privacy and Safety section outlines our practices and measures to ensure your privacy and safety when interacting with our website.
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Collection and Use of Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account. This information is used solely for the purpose of processing your order, providing customer support, and enhancing your shopping experience. We do not share your personal information with third parties for marketing purposes without your explicit consent.
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Secure Transactions: We implement industry-standard security measures to protect your payment information during transactions. Our website uses secure socket layer (SSL) encryption technology to ensure that your personal and financial data is encrypted and transmitted securely.
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Cookies and Tracking Technologies: Our website may use cookies and tracking technologies to enhance your browsing experience and gather information about how you interact with our site. These technologies help us improve our website, understand customer preferences, and customize content and advertisements. You have the option to disable cookies in your browser settings, although this may affect certain functionalities of our website.
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External Links: Our website may contain links to external websites or resources. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
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Child Privacy: Wizard of Cues does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately, and we will take steps to remove the information from our systems.
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Updates to the Privacy Policy: We may update our Privacy and Safety section from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this section periodically to stay informed about how we protect your privacy and ensure your safety.
If you have any questions, concerns, or requests regarding your privacy or the safety of your information, please contact our Customer Care team. We are dedicated to addressing your inquiries and providing you with a secure and enjoyable experience while interacting with Wizard of Cues.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments